Pinlord.com is a female led, factory-direct ethical manufacturer on a mission to create meaningful products that drive positive social and environmental impact.
Thank you - ethical manufacturing means every order grows positive change! 🌎

Top 8 First Order FAQs:

1) Where are your products made?

We’re a global team dedicated to delivering high-quality custom products with ethical manufacturing and local support. ✨

• 🇦🇺 Melbourne, Australia – Creative, logistics & APAC support
• 🇵🇭 Manila, Philippines – Customer care, design & operations
• 🇨🇳 Shenzhen, China – Prototyping, manufacturing & sourcing
• 🇺🇸 San Diego, USA – Fulfillment & U.S. logistics
• 🇺🇸 San Francisco, USA – HQ support & project development
• 🇬🇧 London, UK – Creative, logistics & EU support

✅ All factories are ethical and B Corp–aligned, meeting strict labor and environmental standards.

2) What is your turnaround/manufacturing timeframe?

⏱ Average production times (per 100 units, estimates only):

• 🧸 Small Goods: ~8 business days | From $90
  (pins, charms, keychains, patches, magnets, plush toys, bottles, etc.)
• 👕 Apparel: ~18 business days | From $95
  (t-shirts, hoodies, caps, socks, tote bags, jewelry, etc.)
• 📝 Stationery: ~8 business days | From $75
  (notebooks, pens, stickers, bookmarks, washi tape, etc.)
• 🎉 Events: ~7 business days | From $98
  (lanyards, medals, signage, wristbands, neon signs, etc.)
• 📦 Packaging: ~7 business days | From $98
  (gift boxes, bags, tape, ribbon, etc.)

For an exact timeline and quote, just reach out!

3) How do tariffs, fees, and taxes affect costs?

We make global ordering stress-free with DDP Shipping (Delivered Duties Paid). 🌍

• ✔️ All import taxes, duties & tariffs prepaid
• ✔️ No surprise customs bills or hidden charges
• ✔️ No paperwork — your order arrives at your door, hassle-free

💸 Example: In some countries, a $100 order could face up to $135 in surprise fees. With DDP, you pay just 5–10% upfront, and we handle the rest.

4) Do you accept 50% deposits?

✅ Yes — available for all orders!

• 50% deposit to begin production
• 50% balance after photo proof, before shipping

This gives you peace of mind: you’ll see exactly what’s being sent before final payment.

5) What is the Minimum Order Quantity (MOQ)?

Most products have no MOQ — because we believe great ideas shouldn’t be limited by big order requirements.

• ✅ Many small goods have no MOQ at all
• 🔢 Some products start as low as 1–25 units
• 🧵 Apparel, packaging & stationery often allow low runs

💡 Tip: The bigger the order, the lower the cost per unit — and ordering multiple product types means you only pay shipping once.

6) Can I see samples before ordering?

Absolutely! 😄 You can order a sample of your design first.

🛠️ Upload your design and select “1 unit” (or more). Our team will prepare a custom sample quote before full production.

7) What if my order arrives damaged or has quality issues?

We stand behind our products. If your order arrives damaged or with quality concerns, email us at hi@pinlord.com and we’ll provide a tailored solution.

8) What file formats work best?

For best results, send us: .AI or PNG
We also accept: PDF, JPEG

Not a designer? No problem! ✏️ Just sketch your idea on paper and send it to us. Our design team will polish it into a professional digital file and save you endless revisions. We also offer professional design support if you’d like extra help.

At Pinlord.com, we help creators, artists, and brands bring their ideas to life through custom, ethically made products. Whether you’re launching a new collection, building fan merch, or growing your store, we guide you through the full process — from design to delivery.

As part of a B Corp Certified manufacturing network, we ensure every product meets high ethical standards, using sustainable materials, fair labor, and transparent production.

What Can You Create with Pinlord?

We make it easy for you to create high-quality, ethical products that your fans will love.

Small Goods & Collectibles

Perfect for makers, artists, and small brands looking to grow.

• Enamel Pins (hard, soft, glitter, glow-in-the-dark, 3D)
• Acrylic Charms (glitter, holographic, transparent, epoxy)
• Keychains (PVC, metal, enamel, acrylic)
• Air Fresheners (custom scent and shape)
• Patches (embroidered, woven, PVC, chenille)
• Coins, Medals, Bottle Openers, and Coasters
• Magnets and Button Pins
• Plush Toys and Figurines
• Poker Chips and Collectible Coins

Apparel & Accessories

For creative brands, musicians, and influencers who want wearable merch that stands out.

• T-Shirts, Hoodies, and Crewnecks (organic and recycled fabrics)
• Caps, Beanies, and Bucket Hats
• Tote Bags, Handbags, and Backpacks
• Bandanas and Pet Bandanas
• Socks, Scarves, and Headbands
• Jewelry and Cufflinks

Stationery & Printed Products

Made for creators who want to expand their range or elevate packaging.

• Notebooks, Notepads, and Journals
• Stickers and Washi Tape
• Art Prints and Posters
• Greeting Cards and Postcards
• Bookmarks and Calendars

Event & Display Products

Custom pieces to enhance your conventions, art fairs, or pop-ups.

• Lanyards and ID Holders
• Medals and Awards
• Neon and LED Signs
• Wristbands, Banners, and Table Displays

Packaging & Presentation

Turn every order into an experience.

• Gift Boxes and Mailer Bags
• Custom Ribbon, Tape, and Tissue Paper
• Hang Tags, Labels, and Thank-You Cards
• Stamps, Seals, and Stickers for branding

Can’t Find What You’re Looking For?

We specialize in custom product development — if you can imagine it, we can help you make it.
From prototypes to global ethical manufacturing, we’re here to support your creative journey.

Why Choose Pinlord?

• B Corp Certified Manufacturing Partners – verified ethical and sustainable
• Eco-Conscious Materials – good for people and the planet
• End-to-End Support – from concept to shipping
• Made for Makers – built for independent artists and brands

Start creating your custom, ethical products today.
Email hi@pinlord.com to get started.

Local support 24/7 whenever creativity hits you!

• Email hi@pinlord.com
• Online meeting Book
• Help FAQs
• Express Re-order

• 🇺🇸 USA /global/Whatsapp +1 213 348 9963
• 🇬🇧 UK +44 1295-233547
• 🇦🇺 AUS/APAC +61 3 9007 2249
• 🇨🇦CAN/NAM +1 647-370-9725
• 🇳🇱NLD/EU +31 970-102-54981
• 🇮🇱ISR/MEA +972 76-599-4507