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Top 8 First Order FAQs:

1) Where are your products made?

We’re a global team dedicated to delivering high-quality custom products with ethical manufacturing and local support. ✨

• 🇦🇺 Melbourne, Australia – Creative, logistics & APAC support
• 🇵🇭 Manila, Philippines – Customer care, design & operations
• 🇨🇳 Shenzhen, China – Prototyping, manufacturing & sourcing
• 🇺🇸 San Diego, USA – Fulfillment & U.S. logistics
• 🇺🇸 San Francisco, USA – HQ support & project development
• 🇬🇧 London, UK – Creative, logistics & EU support

✅ All factories are ethical and B Corp–aligned, meeting strict labor and environmental standards.

2) What is your turnaround/manufacturing timeframe?

⏱ Average production times (per 100 units, estimates only):

• 🧸 Small Goods: ~8 business days | From $90
  (pins, charms, keychains, patches, magnets, plush toys, bottles, etc.)
• 👕 Apparel: ~18 business days | From $95
  (t-shirts, hoodies, caps, socks, tote bags, jewelry, etc.)
• 📝 Stationery: ~8 business days | From $75
  (notebooks, pens, stickers, bookmarks, washi tape, etc.)
• 🎉 Events: ~7 business days | From $98
  (lanyards, medals, signage, wristbands, neon signs, etc.)
• 📦 Packaging: ~7 business days | From $98
  (gift boxes, bags, tape, ribbon, etc.)

For an exact timeline and quote, just reach out!

3) How do tariffs, fees, and taxes affect costs?

We make global ordering stress-free with DDP Shipping (Delivered Duties Paid). 🌍

• ✔️ All import taxes, duties & tariffs prepaid
• ✔️ No surprise customs bills or hidden charges
• ✔️ No paperwork — your order arrives at your door, hassle-free

💸 Example: In some countries, a $100 order could face up to $135 in surprise fees. With DDP, you pay just 5–10% upfront, and we handle the rest.

4) Do you accept 50% deposits?

✅ Yes — available for all orders!

• 50% deposit to begin production
• 50% balance after photo proof, before shipping

This gives you peace of mind: you’ll see exactly what’s being sent before final payment.

5) What is the Minimum Order Quantity (MOQ)?

Most products have no MOQ — because we believe great ideas shouldn’t be limited by big order requirements.

• ✅ Many small goods have no MOQ at all
• 🔢 Some products start as low as 1–25 units
• 🧵 Apparel, packaging & stationery often allow low runs

💡 Tip: The bigger the order, the lower the cost per unit — and ordering multiple product types means you only pay shipping once.

6) Can I see samples before ordering?

Absolutely! 😄 You can order a sample of your design first.

🛠️ Upload your design and select “1 unit” (or more). Our team will prepare a custom sample quote before full production.

7) What if my order arrives damaged or has quality issues?

We stand behind our products. If your order arrives damaged or with quality concerns, email us at hi@pinlord.com and we’ll provide a tailored solution.

8) What file formats work best?

For best results, send us: .AI or PNG
We also accept: PDF, JPEG

Not a designer? No problem! ✏️ Just sketch your idea on paper and send it to us. Our design team will polish it into a professional digital file and save you endless revisions. We also offer professional design support if you’d like extra help.

Local support 24/7 whenever creativity hits you!

• Email hi@pinlord.com
• Online meeting Book
• Help FAQs
• Express Re-order

• 🇺🇸 USA /global/Whatsapp +1 213 348 9963
• 🇬🇧 UK +44 1295-233547
• 🇦🇺 AUS/APAC +61 3 9007 2249
• 🇨🇦CAN/NAM +1 647-370-9725
• 🇳🇱NLD/EU +31 970-102-54981
• 🇮🇱ISR/MEA +972 76-599-4507

We beat any Ethical Manufacturer Quote Submit Quote for Price Match

 

Wax Seal Stamps Product Information

🎨 Artwork information:

• Ensure all colors are outlined, and all are specified clearly in PMS or CMYK depending on the product.
• Vector files (.AI, .EPS, .PDF) are preferred because they maintain the highest quality for resizing and color matching.
• If using raster images, make sure they are at least 300 dpi to avoid any loss of quality in the final product.
• Any additional design specifications, including bleed lines, safe zones, or similar requirements, are communicated directly to an account manager.

💸 Payment Options:

• 50% deposit before starting production (after confirming order and artwork), 50% before shipping with photo confirmation of your order.
• Accept VISA, Mastercard, Amex, Paypal, Shopifypay, Shopify instalments, our gift cards and bank transfers.

📝 Quote Information:

• Most popular options have "❤️" heart emoji next to them.

📦 Order Quantity:

• 5
• 10
• 15
• 30
• 50
• 100
• 250
• More options available upon request

📏 Die Size:

• Round 0.59 in. (15mm)
• Round 0.75 in. (20mm)
• Round 1 in. (25mm) ❤️
• Round 1 1/8 in. (30mm)
• Round 1 3/8 in. (35mm)
• Round 1.57 in. (40mm)
• Round 1.75 in. (45mm)
• Round 2 in. (50mm)
• Square 0.75 in. (20mm)
• Square 1 1/8 in. (30mm) ❤️
• Oval 1 1/8x3/4 in. (30x20mm)
• Oval 1.57x1 in. (40x25mm)
• Rectangle 1.57x0.75 in. (40x20mm)
• Rectangle 2x1 in. (50x25mm)
• More options available upon request

✨ Handle Design:

• Ask our team
• More options available upon request

✨ Popular Options:

• Retail packaging (recyclable clear sealed bag)
• More options available upon request

✈️  Shipping Upgrades:

• Express Shipping (3+ days faster)
• Shipping Insurance
• Carbon offset order
• More options available upon request

How to Create Custom Wax Seals: A Simple Guide for Your Brand 📜✨

Adding custom wax seals to your brand is one of the easiest ways to create a sense of elegance, tradition, and professionalism. Whether you’re sealing wedding invitations, corporate documents, luxury packaging, or special letters, a wax seal adds a personalized, memorable touch that makes your brand stand out.

At Pinlordshop.com, we make the process simple and ethical. As a female artist-owned business partnered with locally owned factories, we’re proud to offer fair production, express delivery, and only 50% deposits to get your order started. When you choose us, you’re not just buying wax seals—you’re supporting responsible, sustainable craftsmanship 🌍.

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Step 1: Choose Your Wax Seal Type 🕯️

There are several types of wax seals for businesses and creators:

1. Traditional Handle Seals – Timeless, authentic, and perfect for invitations or certificates.

1. Self-Adhesive Seals – Quick peel-and-stick seals, great for large mailings.

1. Electric Wax Seals – Ideal for law firms or corporations that need speed and automation.

1. Multi-Wick Seals – Efficient for sealing in batches.

1. Custom Engraved Dies – Capture intricate details for high-end branding.

1. Logo Seals – Keep your brand front and center with a customized logo impression.

Each type offers unique benefits, so choose what matches your branding style and business goals.

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Step 2: Decide on the Die Size 📏

The die size determines the clarity and impact of your seal:

• Small (0.5–0.75 in.) – Best for monograms or subtle designs.
• Medium (0.75–1.25 in.) – A versatile option for packaging and invites.
• Standard (1.25–1.75 in.) – The most popular size, perfect for detailed logos.
• Large (1.75–2.5 in.) – Bold, statement-making seals.
• Custom Size – Tailored to your brand’s unique needs.

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Step 3: Choose the Handle Length 🖊️

Handle choice is both about style and usability:

• 2-Inch Handle – Compact, minimal, and portable.
• 3-Inch Handle – Offers better leverage and a traditional aesthetic.

Think about whether you’ll be sealing in volume or just for special occasions.

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Step 4: Make It Special with Custom Features 🎨

Elevate your wax seals with extra customization:

• Custom Engraved Dies – Perfect for detailed logos.
• Custom Backsheets – Add your brand or message to the back of each seal.
• Backside Imprint – A discreet watermark for continuous brand presence.

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How to Get Started 🚀

Making your own custom wax seals is easy:

• Send us your design
• Pay 50% deposit to begin
• Production takes 5–7 days
• We ship worldwide with express delivery

🚀 Start your free Quote: pinlordshop.com/products/custom-wax-seal-stamps
👋 Email Us: hi@pinlord.com
💬 Book Online Meeting: calendly.com/makersupport

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#CustomWaxSeals #BrandIdentity #EthicalManufacturing #PackagingDesign #Pinlordshop #HandmadeBranding #SustainableBusiness #FemaleOwned